Reference
Help and support
Use this page when you are blocked, triaging an installation issue or deciding which document to open next.
Fast routes
Install failsCheck package, certificate, DNS, license and first-admin setup issues.API call failsCheck authentication, tenant scope, request body and sanitized Edge errors.RAG answer has no citationCheck indexing status, selected knowledge base and query wording.
Contact
For documentation, licensing and commercial support questions, contact office@eldric.ai. Include your Eldric version, deployment shape, affected endpoint or page and the smallest reproducible description.