Help and support
Use this page when you are blocked, triaging an installation issue or deciding which document to open next.
Fast routes#
Install failsCheck package, certificate, DNS, license and first-admin setup issues.API call failsCheck authentication, tenant scope, request body and sanitized Edge errors.RAG answer has no citationCheck indexing status, selected knowledge base and query wording.
Contact#
For documentation, licensing and commercial support questions, contact office@eldric.ai. Include your Eldric version, deployment shape, affected endpoint or page and the smallest reproducible description.